Terms of service

Last Updated: September 27, 2026

These Terms & Conditions apply to your use of Washorra.shop and purchases made through our website.

By using our website or placing an order, you agree to comply with these terms.

1. About Washorra

Washorra operates an online retail store offering televisions and related products to customers in the United Kingdom.

Business Address:
17 Elephant and Castle
London SE1 6TB
United Kingdom

Email: Support@washorra.shop
Phone: +44 7407 347408

2. Website Information

We make reasonable efforts to ensure that product descriptions, specifications, prices and other information displayed on our website are accurate.

However, product specifications, images and availability may occasionally change.

Where appropriate, the information provided by the relevant product manufacturer or supplier may be used to describe product specifications.

3. Product Orders

When you place an order, you are making a request to purchase the selected product.

We reserve the right to review and, where necessary, decline or cancel an order in circumstances such as:

Product availability issues

Pricing or listing errors

Suspected fraudulent activity

Incorrect order information

Technical errors

If we cancel an order after payment has been received, the applicable payment will be refunded.

4. Prices

Product prices are displayed on the website at the time of purchase.

Prices may change before an order is placed.

Any applicable delivery charges will be displayed during checkout.

5. Payment

Payment must be successfully authorised before an order can be processed.

We may use third-party payment providers to securely process transactions.

6. Delivery

Washorra currently ships within the United Kingdom.

Standard UK shipping is free on eligible orders.

Orders generally require 1–3 business days for handling and processing, followed by an estimated 1–2 business days for delivery after dispatch.

Further information is available in our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should contact Washorra before returning an item so that the appropriate return procedure can be provided.

8. Faulty or Incorrect Products

If a customer receives a damaged, faulty or incorrect product, they should contact us promptly.

We will review the circumstances and provide appropriate assistance.

Nothing in these Terms & Conditions limits rights that cannot lawfully be excluded under applicable consumer law.

9. Customer Responsibilities

Customers are responsible for:

Providing accurate order information

Providing an accurate delivery address

Reviewing product information before purchase

Taking reasonable care of products while in their possession

Contacting Washorra promptly if there is an issue with an order

10. Intellectual Property

Unless otherwise stated, content appearing on Washorra.shop, including website text, graphics, logos and other materials, may be protected by applicable intellectual property laws.

You may not reproduce or commercially exploit website content without appropriate permission.

11. Website Availability

We aim to keep Washorra.shop available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.

Website availability may occasionally be affected by maintenance, technical issues or circumstances outside our reasonable control.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page.

13. Contact

Washorra
17 Elephant and Castle
London SE1 6TB
United Kingdom

Email: Support@washorra.shop
Phone: +44 7407 347408